TERMS & PRIVACY and RETURNS
Terms and conditions:
By accessing the content of www.myfootballplays.com (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy as seen in this document. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions
Privacy Policy
My Football Plays respects and protects the privacy of the individuals that use My Football Plays. Individually identifiable information about you is not willfully disclosed to any third party without first receiving your permission, as explained in this Privacy Policy
My Football Plays and Cookies
Upon your first visit to My Football Plays, My Football Plays sends a “cookie” to your computer. A cookie is a piece of data that identifies you as a unique user. My Football Plays uses cookies to improve the quality of our service. My Football Plays will not disclose its cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statute, or court order.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of the My Football Plays Website may not function properly if you refuse cookies. For Example; the Secure Shopping Cart
What Information Do We Collect?
My Football Plays does not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information.
Links to Other Sites
The sites linked to by My Football Plays are developed by people over whom My Football Plays exercises no control. These sites may send their own cookies to users, collect data, or solicit personal information.
With Whom Does My Football Plays Share Information?
My Football Plays will not share your information with anyone outside the My Football Plays Family of Companies. Except as required by a valid legal process such as a search warrant, subpoena, statute, or court order.
Your consent and changes to the Privacy Policy
By using the My Football Plays web site, you consent to the collection and use of your information as we have outlined in this policy and to our Terms of Service Policy. My Football Plays may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.
Who can I ask if I have additional questions?
We can be contacted by email at: support@myfootballplays.com, or by phone at 719-426-9722 if you have any questions about our Policies.
Refund Policy
Returns and Refunds
Effective September 2, 2026
We want you to be satisfied with your purchase from MyFootballPlays.com. The following policy explains how returns, replacements, and refunds are handled.
Physical Products
Physical products may be returned within 30 calendar days after delivery.
To qualify for a return, the product must be unused, unworn, and in its original condition and packaging. This includes football wristbands, play inserts, play cards, printed playbooks, and wristband-and-play packages.
All approved physical-product returns are processed through Amazon Multi-Channel Fulfillment and returned to an authorized Amazon fulfillment center.
To begin a return, email support@myfootballplays.com with your order number and reason for the return. We will create the Amazon return authorization and provide the required return form and Amazon fulfillment-center mailing instructions.
Do not initiate the return through your personal Amazon account. Do not mail the product to the address printed on the original shipping package. The correct Amazon fulfillment-center address and authorization information will be provided after your return request is approved.
Returns sent without the Amazon return authorization or to an unauthorized address may be delayed or may not qualify for a refund.
Return Shipping Costs
Customers are responsible for return postage when returning an accurately fulfilled order because of preference, sizing, color selection, or a change of mind.
If your order arrives damaged, defective, incomplete, or different from what you ordered, contact support@myfootballplays.com. We will provide an appropriate replacement, refund, or prepaid return method at no additional cost to you.
Original shipping charges, when applicable, are not refundable unless the product was damaged, defective, or incorrectly fulfilled.
We do not charge a restocking fee.
Refunds
Amazon will inspect the returned product after it arrives at the designated fulfillment center. After the return is received and processed, MyFootballPlays.com will notify you regarding your refund.
Approved refunds will be issued to the original payment method. Please allow 5 to 10 business days after refund approval for the credit to appear. Processing times vary by bank or credit-card provider.
Products returned used, damaged after delivery, incomplete, or outside the 30-day return window may not qualify for a refund.
Exchanges and Order Problems
For an incorrect, damaged, defective, or incomplete order, contact support@myfootballplays.com as soon as possible. Include your order number and photographs when applicable.
We will review the issue and provide the appropriate Amazon return authorization, replacement, or refund instructions.
Digital Products and Play Designer Access
Because downloadable playbooks, digital files, subscriptions, and Play Designer access are delivered electronically or provide immediate access to digital content, they are generally nonreturnable and nonrefundable after delivery or activation.
If you purchased the wrong digital product, contact support@myfootballplays.com within 24 hours of purchase. We will work with you to correct the order when reasonably possible.
Refund requests involving duplicate charges, unauthorized transactions, technical access failures, or other special circumstances will be reviewed individually.
Cancellations
Physical-product orders may only be canceled before they enter Amazon fulfillment. Because orders are processed quickly, we cannot guarantee that an order can be canceled after it is placed.
Contact support@myfootballplays.com immediately if you need to request a cancellation.
Contact Us
For returns, refunds, replacements, or questions about this policy, contact:
MyFootballPlays.com
Wristband Interactive
Email: support@myfootballplays.com
Phone: 719-426-9722
DOWNLOADABLE PLAYBOOKS
My Football Plays will only issue a refund on a DOWNLOADABLE playbook for the following valid reasons:
1. Credit Card Fraud, your card is reported stolen or missing, we will follow all legal statues and issue your card a refund if this is the case.
2. Incorrect Product Ordered, if the product you ordered is not the one you intended to order please contact us and we will work to correct the matter with you, if you contact us within 24 hours of the receiving the order.
3. Special Reasons, if any other reason for a refund not listed arises, we will handle those claims on a case to case basis and try to resolve the matter fairly for both parties involved.
Secure Checkout via Authorize.net
My Football Plays provides the most secure online shopping system possible; we use the industry standard 128-bit encryption to protect any information such as a Credit Card number that is sent to us via our website. All transactions are processed via the most secure credit card authorization network available, so each transaction is the most secure available.
If any charges are made to your card that are fraudulent, we ask you as the Cardholder to take the following steps:
1. Notify your Credit Card Company
2. Notify Your Local Law Enforcement Authority
If it is determined that the fraud was the result of shopping at My Football Plays, we will do everything possible to resolve the matter with the Credit Card company, and will provide any and all information requested by Law Enforcement agencies investigating the case.
We have taken every step possible to make your shopping experience with us a safe one, but if any problems arise, we will stand behind our obligation to help determine the parties responsible for the fraud
